Questions
Questions We Are Often Asked
Samples, documents and our oils. If your question is not here, ask us: we reply within two business days.
How do I request a sample?
Use the contact form and tell us what you are formulating. We will recommend a grade and send a sample with its specification.
How quickly will you reply?
Within two business days, Monday to Friday, 8:00 a.m. to 5:00 p.m. Central Time.
Who will I be talking to?
A small team in Leakey, Texas, and often the people who run the still. General questions go to texarome@texarome.com, and sales questions to nboucard@texarome.com.
Can I visit the plant?
Customers and partners are welcome. To arrange a visit, request a plant visit.
Which documents can you provide?
On request, depending on the product:
- Safety data sheets
- IFRA conformity certificates
- EU allergen declarations
- Statements of origin
- Natural-origin statements (ISO 16128)
- Our kosher certificate
- Sustainability and compliance questionnaires, completed for your team
Are your oils kosher?
Yes. Our kosher certificate, held by our Leakey, Texas facility, covers all our products, including Haitian vetiver. Contact us for the current certificate.
Are your oils halal certified?
Texarome does not hold a halal certification. Contact us to ask what supplier statements are available for a specific product.
Where does your cedarwood come from?
Our Texas cedarwood comes from juniper (Juniperus mexicana) cleared from Hill Country rangeland within about 60 miles of Leakey, where it is ecologically invasive. Our Virginia cedarwood is Texas wood: logs too rotten or damaged for the lumber and furniture trades, with wood from rangeland clearing, culled timber trees and sawmill residue about 200 miles east of Leakey. Both are distilled at our plant in Leakey, Texas, and nowhere else. More on our sourcing.
What is the difference between Texas and Virginia cedarwood oil?
Texas cedarwood (Juniperus mexicana) is dry, woody and assertive, with a light smoky shade. Virginia cedarwood (Juniperus virginiana) is the classic pencil cedar: softer, sweeter and less smoky.
What is the difference between continuous and batch oil?
Both are steam distilled. Our continuous process, designed by our own family, gives a remarkably consistent oil; classic batch distillation gives the traditional Texas profile. Both are Texarome oils, and we can help you choose the one your formula needs.
Is amyris a kind of sandalwood?
No. Amyris (Amyris balsamifera) is a different tree. Its soft, balsamic oil is prized for extending and supporting sandalwood-type accords.
How is amyris graded?
By optical rotation. Every lot is graded and fractionated at our plant in Leakey, Texas, from terpenes to +20, +25 (the world standard), +32 and alcohol-rich fractions.
Is cedarwood oil used beyond fragrance?
Yes. Beyond fine fragrance, cedarwood oil goes into household and personal-care products and natural insect-repellent formulations, and its fractions, such as cedrol, are ingredients in their own right.
Services
Plant Services
Do you process oil for other producers?
Yes, for select partners: we redistill and refine your oil on our equipment, for a fee. Discuss toll processing.
Can you build a distillation plant for us?
Yes. We engineer, fabricate and help commission essential-oil plants. See how a project works.